{"id":2434,"date":"2025-10-02T19:29:00","date_gmt":"2025-10-02T19:29:00","guid":{"rendered":"https:\/\/holygrip.ch\/?page_id=2434"},"modified":"2025-10-02T19:29:26","modified_gmt":"2025-10-02T19:29:26","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/holygrip.ch\/de\/refund-policy\/","title":{"rendered":"REFUND POLICY"},"content":{"rendered":"<h1 class=\"wp-block-heading has-ast-global-color-0-color has-text-color has-link-color wp-elements-11230e3b463c849a9132604f8966e179\" style=\"margin-top:var(--wp--preset--spacing--80);margin-bottom:var(--wp--preset--spacing--80)\">R\u00fcckerstattungsrichtlinien<\/h1>\n\n\n\n<p><strong>Refund Policy<\/strong><\/p>\n\n\n\n<p>At Holy Grip, we are committed to providing our customers with high-quality products.<\/p>\n\n\n\n<p>General Policy<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All sales are final. We do not accept returns or refunds, except as required by law or in the event of damaged, defective, or incorrectly delivered products.<\/li>\n\n\n\n<li>Customers are responsible for ensuring that the correct size, model, and product type are chosen before completing the purchase.<\/li>\n<\/ul>\n\n\n\n<p>Damaged, Defective, or Incorrect Items<\/p>\n\n\n\n<p>If you receive a defective, damaged, or incorrect item, please inspect your order upon receipt and contact us immediately at info.holygrip@gmail.com. We will evaluate the issue and provide a suitable solution (replacement, refund, or store credit).<\/p>\n\n\n\n<p>Legal Rights in Certain Countries (e.g. European Union)<\/p>\n\n\n\n<p>If your order is shipped to a country where consumer protection laws grant you a statutory right of withdrawal or return (such as the 14-day right of withdrawal in the European Union), these rights remain unaffected.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To exercise this right, you must notify us within 14 days of receiving your order.<\/li>\n\n\n\n<li>The items must be unused, in their original packaging, and in the same condition as received.<\/li>\n\n\n\n<li>Customers are responsible for return shipping unless the product is defective or incorrect.<\/li>\n<\/ul>\n\n\n\n<p>False Chargebacks<\/p>\n\n\n\n<p>Submitting false or fraudulent chargebacks is strictly prohibited and may result in legal action and refusal of future service.<\/p>\n\n\n\n<p>Kontakt<\/p>\n\n\n\n<p>For any questions regarding returns or this policy, please contact us at info.holygrip@gmail.com. We are always here to assist you.<\/p>","protected":false},"excerpt":{"rendered":"<p>Refund policy Refund Policy At Holy Grip, we are committed to providing our customers with high-quality products. General Policy Damaged, Defective, or Incorrect Items If you receive a defective, damaged, or incorrect item, please inspect your order upon receipt and contact us immediately at info.holygrip@gmail.com. We will evaluate the issue and provide a suitable solution [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2434","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"admin3482","author_link":"https:\/\/holygrip.ch\/de\/author\/admin3482\/"},"uagb_comment_info":0,"uagb_excerpt":"Refund policy Refund Policy At Holy Grip, we are committed to providing our customers with high-quality products. General Policy Damaged, Defective, or Incorrect Items If you receive a defective, damaged, or incorrect item, please inspect your order upon receipt and contact us immediately at info.holygrip@gmail.com. We will evaluate the issue and provide a suitable solution&hellip;","_links":{"self":[{"href":"https:\/\/holygrip.ch\/de\/wp-json\/wp\/v2\/pages\/2434","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/holygrip.ch\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/holygrip.ch\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/holygrip.ch\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/holygrip.ch\/de\/wp-json\/wp\/v2\/comments?post=2434"}],"version-history":[{"count":1,"href":"https:\/\/holygrip.ch\/de\/wp-json\/wp\/v2\/pages\/2434\/revisions"}],"predecessor-version":[{"id":2435,"href":"https:\/\/holygrip.ch\/de\/wp-json\/wp\/v2\/pages\/2434\/revisions\/2435"}],"wp:attachment":[{"href":"https:\/\/holygrip.ch\/de\/wp-json\/wp\/v2\/media?parent=2434"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}